fwiw, quartz.dll is pretty definitely on your system. Sorry I forgot to
mention the ".dll" and confused you. =)

If you turn off Video Smoothing in WMP's Tools:Options:Performance menu and
restart the player and play the clip, does it play back properly?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"davinwv" <davinwv@discussions.microsoft.com> wrote in message
news:2B2A17B5-147E-4E1D-8969-B8E9C2EE2141@microsoft.com...
>I have an nvidia GeForce 7600GT running the latest drivers (from 12/2007).
>
> Here is another piece to the puzzle:
> If I play the video from within Windows Photo Gallery, it plays with the
> correct colors.
> If I play the video from within Windows Live Photo Gallery, it plays
> green.
> If I play the video from within WiMP11, it plays green.
>
> Any ideas?
> Davin
>
>
> "zachd [MSFT]" wrote:
>
>>
>> If you already had video (green or not), you have a decoder available on
>> the
>> system.
>>
>> What video card do you have? Is there a driver update available?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "davinwv" <davinwv@discussions.microsoft.com> wrote in message
>> news:22F81C8F-40D3-43F3-A585-635E42184AF9@microsoft.com...
>> >I have various videos shot with Canon Powershot digital cameras. When I
>> > watch them in WMP11 on Vista Home Premium, I hear sound and see video,
>> > but
>> > the video is green! Zach, you say that there is a decoder built in
>> > (Quartz),
>> > but I can find no such file. The only additional codec I've installed
>> > is
>> > divX (in an attempt to fix this).
>> >
>> > Any ideas on resolving this issue?
>> >
>> > Thanks,
>> > Davin
>> >
>> >
>> > "zachd [MSFT]" wrote:
>> >
>> >>
>> >> What's the URL that Web Help takes you to?
>> >>
>> >> There's already an MJPEG codec on the system. It should work.
>> >> PapaJohn's
>> >> suggestion might help you replace it if needed though, but that
>> >> shouldn't
>> >> be
>> >> needed.
>> >> AVI vs avi doesn't matter - the system is case-insensitive here.
>> >>
>> >> --
>> >> Speaking for myself only.
>> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >> --
>> >> "John Hanley" <jphanley@ix.netcom.com> wrote in message
>> >> news:esWycIFZIHA.4896@TK2MSFTNGP06.phx.gbl...
>> >> >I have a Canon S3IS digital camera which can take movies. The
>> >> >movies
>> >> >show
>> >> > an .AVI extension and (I think) use an MJPEG codec. After
>> >> > transferring
>> >> > the
>> >> > movie files to my (Vista) hard drive, their behavior is erratic:
>> >> >
>> >> > - The movie files *will not* play in Windows Media Player. The
>> >> > WMP
>> >> > error
>> >> > message is: "Windows Media Player encountered a problem while
>> >> > playing
>> >> > the
>> >> > file". Clicking on Web Help reveals: "You've encountered error
>> >> > message
>> >> > C00D11B1 while using Windows Media Player."
>> >> >
>> >> > - The movie files *will not* play in Windows Media Center; WMC says
>> >> > "Cannot
>> >> > Play Video - Windows Media Center cannot open the file".
>> >> >
>> >> > - If I import the files into Windows Movie Maker, WMM appears to
>> >> > play
>> >> > them,
>> >> > but the preview screen is black.
>> >> >
>> >> > - GSpot reports that the file is a Motion JPEG, and that "Codec(s)
>> >> > are
>> >> > Installed".
>> >> >
>> >> > - The movie files *will* play using Canon's ZoomBrowser EX program
>> >> > (came
>> >> > with the camera).
>> >> >
>> >> > Related Info:
>> >> >
>> >> > - Both WMP & WMC play my .wmv files just fine. I also have one .avi
>> >> > file
>> >> > from a different source which plays fine.
>> >> > - The file extension on the AVI files that will not play is .AVI
>> >> > (capitalized); the file extension on the avi file that will play is
>> >> > .avi
>> >> > (lower case) -- probably does not matter?
>> >> >
>> >> > Will appreciate clues on where to look to solve the issue. Thanks.
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>

I don't mean to hijack this thread, but I have a similiar problem (and found this thread whilst searching for a solution).

Videos shot with my Canon digital Ixus will no longer play in Windows Media Player (version 11.0.5721.5230). I get the usual "Windows Media Player has encountered a problem and needs to close" etc.

The videos are motion jpegs and they used to play fine in WMP 11.

Here's the very strange thing though. Gspot says the video renders just fine:



Also, the videos play just fine in Media Player Classic (and Quicktime and various others). So I can't see why WMP won't render this. (Gspot reports quartz as being able to play it.)

Anyone have any ideas for a fix. (WMP is my preferred player.)

Thanks

What's the fault data--
http://zachd.com/pss/pss.html#bucket
for this crash according to the Problem Reports and Solutions Center control
panel's View Problem History?

Also, posting XP issues in a Vista newsgroup may confuse people. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Chippy_boy" <Chippy_boy.395b9u@no-mx.forums.camcorderanswers.com> wrote in
message news:Chippy_boy.395b9u@no-mx.forums.camcorderanswers.com...
>
> I don't mean to hijack this thread, but I have a similiar problem (and
> found this thread whilst searching for a solution).
>
> Videos shot with my Canon digital Ixus will no longer play in Windows
> Media Player (version 11.0.5721.5230). I get the usual "Windows Media
> Player has encountered a problem and needs to close" etc.
>
> The videos are motion jpegs and they used to play fine in WMP 11.
>
> Here's the very strange thing though. Gspot says the video renders
> just fine:
>
> [image: http://www.tranquilityuk.com/images/gspot.PNG]
>
> Also, the videos play just fine in Media Player Classic (and Quicktime
> and various others). So I can't see why WMP won't render this. (Gspot
> reports quartz as being able to play it.)
>
> Anyone have any ideas for a fix. (WMP is my preferred player.)
>
> Thanks
>
>
> --
> Chippy_boy
> ------------------------------------------------------------------------
> Chippy_boy's Profile: http://camcorderanswers.com/member.php?userid=10063
> View this thread: http://camcorderanswers.com/showthread.php?t=5527
>
> http://camcorderanswers.com
>