There is a quick fix for this problem that worked for me.

1) Control Panel > Folder Options > View > Show hidden files and folders
2) Navigate to: [drive
letter]:\Users\[user]\AppData\Local\Microsoft\Windows Photo Gallery
3) Delete all contents (or back up if you wish)
4) Start Windows Photo Gallery

All files should still be there, and options should stay intact, but problem
should be resoved. It may take a minute or so to rebuild your photo gallery.

Hope this helped!

Dave.G

"Ian.R" wrote:

> This is a clean installation on a new PC of Vista, yet when I try to use
> Photo Gallery I get a message after about 5 secs that Windows Photo Gallery
> has stopped working with an action button saying Close Program. I've tried
> removing all my pictures, but the problem persists.
>
> Any help please?
>
> Ian
>

Thanks Dave!

I followed your instruction and Windows Photo Gallery is working again.

Felix :-)

"Dave.G" wrote:

> There is a quick fix for this problem that worked for me.
>
> 1) Control Panel > Folder Options > View > Show hidden files and folders
> 2) Navigate to: [drive
> letter]:\Users\[user]\AppData\Local\Microsoft\Windows Photo Gallery
> 3) Delete all contents (or back up if you wish)
> 4) Start Windows Photo Gallery
>
> All files should still be there, and options should stay intact, but problem
> should be resoved. It may take a minute or so to rebuild your photo gallery.
>
> Hope this helped!
>
> Dave.G
>
> "Ian.R" wrote:
>
> > This is a clean installation on a new PC of Vista, yet when I try to use
> > Photo Gallery I get a message after about 5 secs that Windows Photo Gallery
> > has stopped working with an action button saying Close Program. I've tried
> > removing all my pictures, but the problem persists.
> >
> > Any help please?
> >
> > Ian
> >

hi tried what Dave.G said
1) Control Panel > Folder Options > View > Show hidden files and
folders
2) Navigate to: [drive
letter]:\Users\[user]\AppData\Local\Microsoft\Windows Photo Gallery
3) Delete all contents (or back up if you wish)
4) Start Windows Photo Gallery
All files should still be there, and options should stay intact, but
problem
should be resoved. It may take a minute or so to rebuild your photo
gallery.
but it did not work still crashed. still need help


--
titch
------------------------------------------------------------------------
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View this thread: http://forums.techarena.in/showthread.php?t=678555

http://forums.techarena.in

Having the same issue, I tried to follow the same steps but the program
crashes after about 30 seconds!

Help please.....someone!

"titch" wrote:

>
> hi tried what Dave.G said
> 1) Control Panel > Folder Options > View > Show hidden files and
> folders
> 2) Navigate to: [drive
> letter]:\Users\[user]\AppData\Local\Microsoft\Windows Photo Gallery
> 3) Delete all contents (or back up if you wish)
> 4) Start Windows Photo Gallery
> All files should still be there, and options should stay intact, but
> problem
> should be resoved. It may take a minute or so to rebuild your photo
> gallery.
> but it did not work still crashed. still need help
>
>
> --
> titch
> ------------------------------------------------------------------------
> titch's Profile: http://forums.techarena.in/member.php?userid=29853
> View this thread: http://forums.techarena.in/showthread.php?t=678555
>
> http://forums.techarena.in
>
>

Having also the same issue for a few days (it's been 6 month I use window
photo gallery ...). The solution of Dave.G worked until I rebuilt my photo
gallery.
Looks like Microsoft is working on the issue, does anyone have more
information about it ? Any other idea to fix it ?
Thanks.


"fiftypour" wrote:

> Having the same issue, I tried to follow the same steps but the program
> crashes after about 30 seconds!
>
> Help please.....someone!
>
> "titch" wrote:
>
> >
> > hi tried what Dave.G said
> > 1) Control Panel > Folder Options > View > Show hidden files and
> > folders
> > 2) Navigate to: [drive
> > letter]:\Users\[user]\AppData\Local\Microsoft\Windows Photo Gallery
> > 3) Delete all contents (or back up if you wish)
> > 4) Start Windows Photo Gallery
> > All files should still be there, and options should stay intact, but
> > problem
> > should be resoved. It may take a minute or so to rebuild your photo
> > gallery.
> > but it did not work still crashed. still need help
> >
> >
> > --
> > titch
> > ------------------------------------------------------------------------
> > titch's Profile: http://forums.techarena.in/member.php?userid=29853
> > View this thread: http://forums.techarena.in/showthread.php?t=678555
> >
> > http://forums.techarena.in
> >
> >

I have a similar problem...
I am using Vista Home Premium.
I can run Windows Photo Gallery on start up of Vista.
However, if I exit either through File Exit or clicking on X, the program
appears to exit. But it is actually running in the background when I check
the Task Manager, usually taking up about 28 MB. If I try to restart Photo
Gallery again, nothing happens.
If I kill the process then run WPG again, it works fine?!?

I was thinking maybe it is trying to do something in the background to do
with the database it built of my pictures. I do have a fairly large Pictures
folder that is indexed by WPG, about 9 GB.
Any suggestions on fixes?
Thanks.

"Dave.G" wrote:

> There is a quick fix for this problem that worked for me.
>
> 1) Control Panel > Folder Options > View > Show hidden files and folders
> 2) Navigate to: [drive
> letter]:\Users\[user]\AppData\Local\Microsoft\Windows Photo Gallery
> 3) Delete all contents (or back up if you wish)
> 4) Start Windows Photo Gallery
>
> All files should still be there, and options should stay intact, but problem
> should be resoved. It may take a minute or so to rebuild your photo gallery.
>
> Hope this helped!
>
> Dave.G
>
> "Ian.R" wrote:
>
> > This is a clean installation on a new PC of Vista, yet when I try to use
> > Photo Gallery I get a message after about 5 secs that Windows Photo Gallery
> > has stopped working with an action button saying Close Program. I've tried
> > removing all my pictures, but the problem persists.
> >
> > Any help please?
> >
> > Ian
> >

My problem with the Windows Photo Gallery is that when I import my movies
from the camcorder, and try to watch or view them, I get the message :this
video could not be displayed." I would like to try the solution that Dave
offered but when I am on the \Users\[user]\AppData\Local\Microsoft\Windows
Photo Gallery, I see 2 items which are as follows: NavTree.State and
Pictures.pd4. Hence I don't which one to highlight to delete. Could you
help me or is there anyone who knows the solution.
Any input is appreciated.

"Dave.G" wrote:

> There is a quick fix for this problem that worked for me.
>
> 1) Control Panel > Folder Options > View > Show hidden files and folders
> 2) Navigate to: [drive
> letter]:\Users\[user]\AppData\Local\Microsoft\Windows Photo Gallery
> 3) Delete all contents (or back up if you wish)
> 4) Start Windows Photo Gallery
>
> All files should still be there, and options should stay intact, but problem
> should be resoved. It may take a minute or so to rebuild your photo gallery.
>
> Hope this helped!
>
> Dave.G
>
> "Ian.R" wrote:
>
> > This is a clean installation on a new PC of Vista, yet when I try to use
> > Photo Gallery I get a message after about 5 secs that Windows Photo Gallery
> > has stopped working with an action button saying Close Program. I've tried
> > removing all my pictures, but the problem persists.
> >
> > Any help please?
> >
> > Ian
> >