I installed the "cleanup" program but, when I ran that program it did not
list anything connected to AdsTech. I did uninstall the new beta program
for Vista before I ran the cleanup because I didn't want to get confused
with which one I might see in the "cleanup" program.

This is the error message I got when I tried to open the "corrupt" copy of
the beta software "Capwiz":

Error Type=CapWiz Critical Err
Install Dir=C:\Program Files\ADSTech DVD Xpress DX2
File=D:\Data\Instant DVD 3.0\cw300\Shared\Misc\CMpegFileProp.cpp
Line=708
Version=3. 8. 0. 15
Build=Apr 12 2007 @ 01:22:40

It looked to me like that D:\Data.... file might be what Windows Installer
was seeing as the "earlier version" already installed, but I can't find that
file on my computer anywhere.

Should I reinstall the beta software and then run the "cleanup utility"?

Thanks,
Mike


"Cal Bear '66" <xxx@xxx.org> wrote in message
news:3D2CE7DE-7E33-4570-BBE6-ECB2FD4EC07D@microsoft.com...
> Try the Windows Installer CleanUp Utility:
>
> http://support.microsoft.com/default.aspx/kb/290301
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "Dian and Mike" <mdstoakes@windstream.net> wrote in message
> news:CFB68B4B-008D-4651-AF61-81E4E0D8F4C2@microsoft.com...
>>I was using an AdsTech DVDXpressDX2 to convert our old family movies to
>>DVD and edit the video in Roxio with my old computer, Windows XP. I can't
>>get the beta Vista software from AdsTech to load because it says there is
>>a previous version of the software already on my computer. I have
>>downloaded a freeware registry cleaner and used it several times, as well
>>as doing advanced searches on all the key words connected with the AdsTech
>>device and deleting and uninstalling everything. Still get same error
>>message from Windows Installer that "Another version of this product is
>>already installed....."
>>
>> Advice from AdsTech was to System Restore to a time before I had any
>> AdsTech on this new computer but have been trying to fix this problem for
>> so long that there are no restore points old enough to do that. That is
>> the "final word" from AdsTech support, they have no more suggestions.
>>
>> Can anyone offer advice on getting the AdsTech software to load onto my
>> computer, or tell me if there is another device that I can buy to capture
>> the video from these vhs tapes and convert it to digital video for
>> editing on my computer.
>>
>> Would really appreciate any responses.
>>
>> Thanks,
>> Mike
>
>