Try the Windows Installer CleanUp Utility:

http://support.microsoft.com/default.aspx/kb/290301


I Bleed Blue and Gold
GO BEARS!


"Dian and Mike" <mdstoakes@windstream.net> wrote in message
news:CFB68B4B-008D-4651-AF61-81E4E0D8F4C2@microsoft.com...
>I was using an AdsTech DVDXpressDX2 to convert our old family movies to DVD and
>edit the video in Roxio with my old computer, Windows XP. I can't get the beta
>Vista software from AdsTech to load because it says there is a previous version
>of the software already on my computer. I have downloaded a freeware registry
>cleaner and used it several times, as well as doing advanced searches on all
>the key words connected with the AdsTech device and deleting and uninstalling
>everything. Still get same error message from Windows Installer that "Another
>version of this product is already installed....."
>
> Advice from AdsTech was to System Restore to a time before I had any AdsTech
> on this new computer but have been trying to fix this problem for so long that
> there are no restore points old enough to do that. That is the "final word"
> from AdsTech support, they have no more suggestions.
>
> Can anyone offer advice on getting the AdsTech software to load onto my
> computer, or tell me if there is another device that I can buy to capture the
> video from these vhs tapes and convert it to digital video for editing on my
> computer.
>
> Would really appreciate any responses.
>
> Thanks,
> Mike