We're not disagreeing at all in any way. You're trying to make things work
for you right now (short-term focus) whereas I'm trying to make sure things
work for everyone (long-term focus).

If you're ignoring the cry from the developer to please for the love of Pete
provide details about the problem that show how to reproduce or track down
the problem, that's a disservice to the community. So as regards this:
===
Many engineers and techs who enjoy spending hours of trying to fix
software/firmware bugs lose sight that many consumers just want to turn on
the computer and use the software as was promised by the original developers
===
Yeah, I'm on that page. My goal is that It Just Works. Tracking down the
specifics of content that "won't work" is CRITICAL. I'm not as psychic as
you may have been led to believe. =)

So: do you have a pointer to WMV files that don't work in WMP11? That'd be
really useful data. =D

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"oscar" <oscar@discussions.microsoft.com> wrote in message
news:C28C97EC-8FC2-460B-BF78-9596CDDCAD52@microsoft.com...
>I respectively disagree with zachd on this. I've wasted hours trying to
>fix
> this problem of WMP 11 not playing some of my old wmv files (these are
> Video
> files). I tried downloading and updating codecs, video drivers, more
> updates,
> System Restore, etc. This problem with WMP 11 came right out of the box.
> In
> other words, the software or computer wasn't doing the job right from the
> get-go. To save time and frustrating hours with tech support, I think that
> it
> is a legitimate and efficient move to use software that works on some
> applications and not use software that doesn't work. Jusr because WMP 11
> is
> free, doesn't mean that we have to use it. Not if it has bugs and quirks.
> My
> WMP 11 works with 95% of my video and audio files. For those video files
> that
> don't work properly with WMP 11, I use GOM player, which is a great
> freeware
> device that plays 98% of all my video files and DVD's.
>
> As a former engineer and now working in marketing and sales, I frequently
> see the disconnect between engineering/tech staff and the end user. Many
> engineers and techs who enjoy spending hours of trying to fix
> software/firmware bugs lose sight that many consumers just want to turn on
> the computer and use the software as was promised by the original
> developers,
> in this case, Microsoft.
>
> Again, I suggest that if you want to get to view those video filews that
> WMP
> 11 can't, download GOM player. It's free and it works.
>
> Oscar
>
> "Not responsible for typos or clumsy grammar..."
>
> "zachd [MSFT]" wrote:
>
>>
>> Changing around problems may ignore problems in the source content,
>> though.
>> If it should work: why doesn't it work? If it's a bug in Windows, you
>> would
>> probably want it fixed. If it's a bug in the content or encoding, maybe
>> that tool can also be fixed. =)
>>
>> Peter, is there a sample clip showing this problem that I can take a look
>> at? A URL would be very helpful.
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "oscar" <oscar@discussions.microsoft.com> wrote in message
>> news:B214FF9F-ECCA-492D-8643-3691DF88DCC7@microsoft.com...
>> >I had problems with my old .wmv files from my XP machine that were
>> >created
>> >by
>> > software other than Movie Maker. WMP11 either wouldn't play them or
>> > would
>> > hang up on fast forward. I spent a couple hours trying to get a
>> > Microsoft
>> > fix
>> > with no luck.
>> > Solution? Download GOM player http://www.gomplayer.com/main.html and
>> > use
>> > that to view those old files. It's freeware. Bye-bye problem.
>> >
>> > oscar
>> >
>> > "Peter Haumer" wrote:
>> >
>> >> Hello.
>> >> I installed Vista Ultimate 32 bit edition and having trouble playing
>> >> my
>> >> collection of WMV files that work perfectly fine under Windows XP
>> >> Mediaplayer 11. Double-clicking any of my .wmv files causes an
>> >> C00D1199
>> >> error (displayed in a browser after clicking the Help button of the
>> >> error
>> >> dialog). Am I missing any codecs on Vista that are available on XP?
>> >> The
>> >> files are unprotected and work fine on any XP machine I tried playing
>> >> them.
>> >>
>> >> Thanks and best regards,
>> >> Peter.
>> >>
>> >>
>> >>
>>
>>
>>