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Old 11-13-2007, 01:17 AM
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Default RE: Windows Photo Gallery has stopped working


My problem with the Windows Photo Gallery is that when I import my movies
from the camcorder, and try to watch or view them, I get the message :this
video could not be displayed." I would like to try the solution that Dave
offered but when I am on the \Users\[user]\AppData\Local\Microsoft\Windows
Photo Gallery, I see 2 items which are as follows: NavTree.State and
Pictures.pd4. Hence I don't which one to highlight to delete. Could you
help me or is there anyone who knows the solution.
Any input is appreciated.

"Dave.G" wrote:

> There is a quick fix for this problem that worked for me.
>
> 1) Control Panel > Folder Options > View > Show hidden files and folders
> 2) Navigate to: [drive
> letter]:\Users\[user]\AppData\Local\Microsoft\Windows Photo Gallery
> 3) Delete all contents (or back up if you wish)
> 4) Start Windows Photo Gallery
>
> All files should still be there, and options should stay intact, but problem
> should be resoved. It may take a minute or so to rebuild your photo gallery.
>
> Hope this helped!
>
> Dave.G
>
> "Ian.R" wrote:
>
> > This is a clean installation on a new PC of Vista, yet when I try to use
> > Photo Gallery I get a message after about 5 secs that Windows Photo Gallery
> > has stopped working with an action button saying Close Program. I've tried
> > removing all my pictures, but the problem persists.
> >
> > Any help please?
> >
> > Ian
> >

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