Having the same issue, I tried to follow the same steps but the program
crashes after about 30 seconds!

Help please.....someone!

"titch" wrote:

>
> hi tried what Dave.G said
> 1) Control Panel > Folder Options > View > Show hidden files and
> folders
> 2) Navigate to: [drive
> letter]:\Users\[user]\AppData\Local\Microsoft\Windows Photo Gallery
> 3) Delete all contents (or back up if you wish)
> 4) Start Windows Photo Gallery
> All files should still be there, and options should stay intact, but
> problem
> should be resoved. It may take a minute or so to rebuild your photo
> gallery.
> but it did not work still crashed. still need help
>
>
> --
> titch
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