If you already had video (green or not), you have a decoder available on the
system.

What video card do you have? Is there a driver update available?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"davinwv" <davinwv@discussions.microsoft.com> wrote in message
news:22F81C8F-40D3-43F3-A585-635E42184AF9@microsoft.com...
>I have various videos shot with Canon Powershot digital cameras. When I
> watch them in WMP11 on Vista Home Premium, I hear sound and see video, but
> the video is green! Zach, you say that there is a decoder built in
> (Quartz),
> but I can find no such file. The only additional codec I've installed is
> divX (in an attempt to fix this).
>
> Any ideas on resolving this issue?
>
> Thanks,
> Davin
>
>
> "zachd [MSFT]" wrote:
>
>>
>> What's the URL that Web Help takes you to?
>>
>> There's already an MJPEG codec on the system. It should work.
>> PapaJohn's
>> suggestion might help you replace it if needed though, but that shouldn't
>> be
>> needed.
>> AVI vs avi doesn't matter - the system is case-insensitive here.
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "John Hanley" <jphanley@ix.netcom.com> wrote in message
>> news:esWycIFZIHA.4896@TK2MSFTNGP06.phx.gbl...
>> >I have a Canon S3IS digital camera which can take movies. The movies
>> >show
>> > an .AVI extension and (I think) use an MJPEG codec. After
>> > transferring
>> > the
>> > movie files to my (Vista) hard drive, their behavior is erratic:
>> >
>> > - The movie files *will not* play in Windows Media Player. The WMP
>> > error
>> > message is: "Windows Media Player encountered a problem while playing
>> > the
>> > file". Clicking on Web Help reveals: "You've encountered error message
>> > C00D11B1 while using Windows Media Player."
>> >
>> > - The movie files *will not* play in Windows Media Center; WMC says
>> > "Cannot
>> > Play Video - Windows Media Center cannot open the file".
>> >
>> > - If I import the files into Windows Movie Maker, WMM appears to play
>> > them,
>> > but the preview screen is black.
>> >
>> > - GSpot reports that the file is a Motion JPEG, and that "Codec(s) are
>> > Installed".
>> >
>> > - The movie files *will* play using Canon's ZoomBrowser EX program
>> > (came
>> > with the camera).
>> >
>> > Related Info:
>> >
>> > - Both WMP & WMC play my .wmv files just fine. I also have one .avi
>> > file
>> > from a different source which plays fine.
>> > - The file extension on the AVI files that will not play is .AVI
>> > (capitalized); the file extension on the avi file that will play is
>> > .avi
>> > (lower case) -- probably does not matter?
>> >
>> > Will appreciate clues on where to look to solve the issue. Thanks.
>> >
>> >
>>
>>
>>