I have various videos shot with Canon Powershot digital cameras. When I
watch them in WMP11 on Vista Home Premium, I hear sound and see video, but
the video is green! Zach, you say that there is a decoder built in (Quartz),
but I can find no such file. The only additional codec I've installed is
divX (in an attempt to fix this).

Any ideas on resolving this issue?

Thanks,
Davin


"zachd [MSFT]" wrote:

>
> What's the URL that Web Help takes you to?
>
> There's already an MJPEG codec on the system. It should work. PapaJohn's
> suggestion might help you replace it if needed though, but that shouldn't be
> needed.
> AVI vs avi doesn't matter - the system is case-insensitive here.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "John Hanley" <jphanley@ix.netcom.com> wrote in message
> news:esWycIFZIHA.4896@TK2MSFTNGP06.phx.gbl...
> >I have a Canon S3IS digital camera which can take movies. The movies
> >show
> > an .AVI extension and (I think) use an MJPEG codec. After transferring
> > the
> > movie files to my (Vista) hard drive, their behavior is erratic:
> >
> > - The movie files *will not* play in Windows Media Player. The WMP
> > error
> > message is: "Windows Media Player encountered a problem while playing
> > the
> > file". Clicking on Web Help reveals: "You've encountered error message
> > C00D11B1 while using Windows Media Player."
> >
> > - The movie files *will not* play in Windows Media Center; WMC says
> > "Cannot
> > Play Video - Windows Media Center cannot open the file".
> >
> > - If I import the files into Windows Movie Maker, WMM appears to play
> > them,
> > but the preview screen is black.
> >
> > - GSpot reports that the file is a Motion JPEG, and that "Codec(s) are
> > Installed".
> >
> > - The movie files *will* play using Canon's ZoomBrowser EX program (came
> > with the camera).
> >
> > Related Info:
> >
> > - Both WMP & WMC play my .wmv files just fine. I also have one .avi file
> > from a different source which plays fine.
> > - The file extension on the AVI files that will not play is .AVI
> > (capitalized); the file extension on the avi file that will play is .avi
> > (lower case) -- probably does not matter?
> >
> > Will appreciate clues on where to look to solve the issue. Thanks.
> >
> >
>
>
>